Even though the hosting service supplied by the different companies is de facto identical, every provider has got their own platform with its own modifications and different ways to complete certain things. Because of this, an immense knowledge base would be remarkably useful both for people with little to no previous experience and for technically seasoned users who will eventually discover how given procedures are executed, but will waste time meanwhile. The objective of such a knowledge base is to help make the hosting service quick and easy to use, sparing users both time and energy. The outcome is more pleased customers, as they can swiftly find the info they need, and much less work for the client service staff representatives, because typically most of the queries and issues that customers have are already included in the knowledge base. Provided that the articles themselves are professionally written and cover more topics, you will be able to find out more not only about your own account, but also about the web hosting service in general.

Extensive Online Documentation in Shared Hosting

If you’ve bought your first shared hosting plan through our company or have migrated your website over to us, you will become familiar with our platform and our custom Hepsia hosting Control Panel in a jiffy as we have prepared a substantial web-based knowledge base where you can find all the info that you may ever need – both general info in regards to the hosting service as a whole and more concrete info about the different functions that you can make use of and the challenges that you may run into. The articles themselves are located in 2 places. The entire article list can be accessed through the Control Panel’s Help section. You can find relevant articles about the different functions in each section of the Control Panel as well. You can learn how to do pretty much everything, from creating an .htaccess config file to administering a mailing list, and all the articles feature comprehensive instructions, so you’ll never become disorientated due to an ambiguous text. Surely, in case you confront a more specific problem and you’re unable to find an adequate solution in our knowledge base, you can touch base with our help desk staff representatives 24/7.